Cancellations and breaks can be reported on-site or via email to kallio@ole.fit. These cannot be handled over the phone.

CONTRACT RULES

In Fit Gyms, the agreement is valid until further notice, so we do not require our customers to make a long-term commitment. You can be our customer, for example, for 4 months and terminate your agreement without additional costs. There is a one-calendar-month notice period for termination. Therefore, if you terminate your membership in January, it will end at the end of February. You also do not pay joining fees or an annual service fee with us.

The customer exercises at their own risk. Fit Gyms is responsible for the functionality of the equipment and the competence and professionalism of the instructors.

Gym customers have the right to bring a friend to the gym free of charge. The guest must always fill out the club's guest card. The same guest can be brought to the gym free of charge only once. After that, the guest pays the price according to the price list. The customer is responsible for ensuring that their guest complies with the club's rules. If a customer brings an unauthorized person to the gym without permission (i.e., a completed guest card approved by the staff), the member will be charged a single fee 250€. If a similar rule violation recurs, the customer's membership may be terminated immediately.

The access card is personal and must always be brought to the club. The customer must prove their identity when requested. If the access card is used by someone else and its loss has not been reported to the center in writing, a written warning will follow, and the member will be charged a single fee for each such unauthorized visit according to the price list, multiplied by three. If the violation persists despite the warning, the membership may be canceled entirely. In this case, any payments made will not be refunded.

The gym is obligated to inform the member of any changes in prices due to changes in value-added tax or other official actions at least one month before implementing such changes in the member's payable prices.

In case of delayed payments, the gym has the right to charge the customer statutory late payment interest and a reminder fee. If the invoice has to be handed over to debt collection, the customer will bear reasonable collection costs. If the member, despite warnings, fails to meet the payment obligations specified in the agreement, the membership may be terminated immediately by notifying the member in writing. The customer has the right to decline membership gifts.

In corporate agreement cases, the contracting parties are Fit Gyms and the member as an individual. The company compensates the member for training according to the amount defined in the corporate agreement. If the member resigns from their job covered by the corporate agreement or if the company stops paying the portion defined in the corporate agreement, the member is ultimately responsible for the payment.

This agreement, indicating the euro amount for seasonal billing, serves as a pre-notification for direct debit. The customer can request a list from the center annually, indicating the direct debit dates for the entire calendar year.

Failure to pay the invoice does not suffice for terminating the membership. A visit or email is required for termination. Termination cannot be directly initiated during a break; we follow the normal notice period only when the customer is active.

We maintain a customer registry and process personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union, supplemented and specified by national legislation. The privacy policy of the fitness club is published on our website and is available at the fitness club upon request.

GYM RULES

1. Customers are expected to maintain cleanliness and good manners at the Fitness Center and during events organized by it. Disturbing other gym-goers is prohibited. Soliciting various products and services at the club is contrary to good manners. If a customer violates the rules in this section or otherwise behaves in a manner contrary to the spirit of the gym, a written warning will be issued. If the violation persists despite the written warning, membership may be terminated entirely. In such cases, payments already made will not be refunded.
 
2. The fitness center is also used as a venue for corporate events and possibly advertising photo shoots, during which the facility may be temporarily closed. These and other special circumstances will be announced on the bulletin board in a timely manner. These special circumstances have already been taken into account when setting prices, and therefore the member is not entitled to separate compensation for them.
 
3. The customer is responsible for ensuring that the exercise activities offered by the Fitness Center are suitable for them and, if necessary, for confirming this with their doctor. The Club undertakes to maintain the equipment in proper condition. The customer undertakes to use the equipment in accordance with the instructions and guidance provided, at their own risk.
 
4. When exercising, the customer must wear clean indoor shoes or be barefoot. The use of outdoor shoes at the Fitness Club is strictly prohibited.

5. The fitness center provides lockable storage lockers for use during workouts. Members may use these lockers to store their belongings. Valuables should not be stored in the lockers, and the club is not liable for any loss or damage resulting from the loss or damage of valuables. Leaving equipment and clothing in the locker rooms or lockers overnight is not permitted.
 
6. Smoking is not permitted anywhere on the Fitness Center premises. Consuming or bringing alcohol, intoxicants, or substances prohibited by Finnish law onto the club premises or to club activities is prohibited. Bringing children (under 15 years of age) into the club’s exercise facilities is prohibited without separate written permission. Changes to contact information must be reported immediately to club staff.
 
7. The customer is entitled to participate in all free and paid gym events.
 
8. If you have any comments regarding the cleanliness, service, or staff of the Fitness Center, please report them immediately to the fitness club management.
 
9. The fitness center has business liability insurance. The fitness club’s insurance does not cover events organized outside the facility.
 
10. Intentional damage to the fitness club’s property is prohibited. In addition to compensation for damages, membership may be terminated entirely. In such cases, payments already made will not be refunded.
 
11. Members agree to swipe their key cards at the card reader outside the club every time they enter.
 

12. The fitness center occasionally undergoes cleaning or renovation. During these times, opening hours and workout times may differ from the norm. Information about these periods will be posted on the center’s bulletin boards. These special circumstances have already been taken into account when setting prices, and members are therefore not entitled to separate compensation for them.
 
13. The fitness center reserves the right to change the benefits and terms of the agreement. Members will be notified of changes to the terms two months in advance. If a member considers that their benefits have been substantially reduced, they may terminate the agreement with immediate effect within one month of the changes being posted on the gym’s bulletin board or otherwise in a location where such matters are customarily announced. If the member has not terminated the agreement within one month of the matter being properly announced, the customer is deemed to have accepted the changes.
 
14. Welcome as a customer of Fit-Kuntokeskus. Congratulations on your excellent choice!